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docs: explain why Tracearr rules can report 0 views - #165

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enoch85 merged 1 commit into
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docs/tracearr-zero-views-common-problem
Aug 28, 2026
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docs: explain why Tracearr rules can report 0 views#165
enoch85 merged 1 commit into
mainfrom
docs/tracearr-zero-views-common-problem

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@enoch85 enoch85 commented Aug 28, 2026

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Support keeps re-explaining this by hand, so it now has a page to point at.

File Change
docs/Common.md New "Tracearr rules always say 0 views" section: Maintainerr reads history from the one Tracearr server tracking the connected media server, a 0 from a different server is a real answer (no log line, rules act on it), and two media servers over the same files cannot be combined. Fix block covers checking Settings, Tracearr, Tracearr server and not relying on Tracearr alone for deletion when viewing is split. Notes the separate no-backfill cause and links to it.
docs/Configuration.md Pointer from the Tracearr section to the new Common Problems section. No duplicated explanation.

Cross-links use version-relative doc paths so they resolve within the same docs version. npm run build is clean, no broken links or anchors. versioned_docs/ untouched; the release workflow snapshots it.

@enoch85
enoch85 merged commit 92f0cdc into main Aug 28, 2026
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enoch85 deleted the docs/tracearr-zero-views-common-problem branch August 28, 2026 20:37
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